Honest advice.
Best-price parts. Real savings.
We source the best-price hardware and parts for you. If your laptop needs a replacement LCD screen, trackpad, keyboard, or power adapter, we can get it direct — without the inflated retail markup — and we do the same when you need to buy new tech, hunting down the best rates in New Zealand. All pricing includes GST.
In-person support
| Service | Rate |
|---|---|
| Standard support / call-out | $120 /hr |
| Pick-up & drop-off repair — free pick-up, 2–3 day turnaround, no pick-up/drop-off charge | $80 /hr |
| Pick-up & drop-off repair — SuperGold Card rate | $60 /hr |
| SuperGold Card rate (card must be presented on-site) | $104.35 /hr |
| After 5pm weekdays, weekends & public holidays — time and a half | $180 /hr |
| Insurance quotation (per assessment) | $89 |
Pick-up & drop-off from your home is free — no charge either way — and we fix it at our site with a typical 2–3 day turnaround. For on-site call-outs, there's no separate call-out fee either: you only pay for the time we're actually at your property or working on your device, from when we arrive to when we leave. All labour is charged with a minimum of 1 hour, then billed in 15-minute increments after that. We'll always give you a free quote before any chargeable work starts, so there are no surprises. All pricing includes GST.
Remote support
| Service | Rate |
|---|---|
| Remote support | $30 per 15 min |
| Remote support — SuperGold Card rate | $26.08 per 15 min |
Remote support is billed in 15-minute blocks from the start — no hourly minimum. Rates apply within our standard service radius covering Waikanae, Paraparaumu and Paekākāriki. Emergency call-outs available outside these rates.
25% off for SuperGold cardholders.
Receive 25% off our standard labour rate for all computer and technology support services — in-person or remote. Simply mention your SuperGold card when booking, or present it to your technician on-site.
Discount applies to labour charges only — not parts or software licenses. Cannot be combined with other offers.
- Standard rate: $120/hr → SuperGold: $104.35/hr
- Pick-up & drop-off repair: $80/hr → SuperGold: $60/hr
- Remote rate: $30/15min → SuperGold: $26.08/15min
- Exclusive to residential / home tech support
- Valid ID or SuperGold card required on-site
Ready to get a quote?
Tell us what's going on — we'll get back to you the same day.